Public Opinions Toward the Service Provision of the Buriram Provincial Attorney Office

Abstract

The research purposes were: 1) to study the levels of public opinions toward the service provision of the Buriram Provincial Attorney Office; and 2) to compare the public opinion towards the service provision of the Buriram Provincial Attorney Office classified according to personal factors. The population was the individuals who used the services of the Buriram Provincial Attorney Office between December 2024 and March 2025; the population was 252 people. The research instrument used was the rating scale questionnaire. The statistical analysis of the data were the percentages, means, standard deviations, t-tests, and F-tests, as well as pairwise comparisons using Scheffe's method. The research findings were:

1. The public opinions toward the service provision of the Buriram Provincial Attorney Office found the overall and each aspect were at high level; the descending mean were: (1) the aspect of protection of human rights and legal assistance, (2) the aspect of protecting the interests of the state and the people, (3) the aspect of building confidence among the public and stakeholders in the performance of public prosecutors, (4) the aspect of examining draft contracts or legal documents for the public or legal entities that are not government agencies, and (5) the aspect of administration of criminal justice, respectively.
2. The people of different genders, educational levels, and occupations found the opinions toward the service provision of the Buriram Provincial Attorney Office did not different statistically significant 0.05

Findings from this research; The research results do not just assess satisfaction; but it has opened up a new perspective in defining the role and working methods of the Provincial Attorney's Office; by emphasizing proactive service creating equality and building trust through tangible mechanisms.

Key recommendations from the research include: Organizations should proactively push policies. and develop mobile legal service models Reduce inequality and concretely improve people's access to justice at the local level.