Application of Artificial Intelligence for Developing Career Advancement Systems of Thai Civil Servants Based on Morality and Thai Wisdom
Keywords:
Applications, Artificial Intelligence Technology, Advancements, Thai Civil Servants, Morality and WisdomAbstract
This academic article aims to (1) analyze the application of Artificial Intelligence (AI) technology in the public sector human resource management system and (2) propose guidelines for developing a career advancement system for Thai civil servants based on Thai ethics and wisdom within the context of the transition to a digital government. The study was conducted using a documentary research approach, analyzing policy documents, research papers, and reports from the public sector and international organizations, covering the analysis period from 2015 to 2025. The findings indicate that (1) the concept and potential of AI in the public sector human resource management system can effectively support data-driven human resource management, particularly in recruitment, competency assessment, career development planning, and support for career advancement decisions. This enhances transparency, reduces bias from personal judgment, and increases accuracy in performance evaluation. However, the use of AI requires consideration of ethical risks, accountability, and data protection. And (2) guidelines for developing a balanced “career advancement system for Thai civil servants” that balances technology and human values should be based on Thai ethics and wisdom, such as honesty, responsibility, public spirit, moderation, compassion, and balanced thinking. The proposal suggests establishing an AI governance policy, developing a central personnel information system, and designing AI to support personalized and verifiable career assessments and recommendations, aiming for a transparent, fair, and sustainable civil service system in the digital age.
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