The Integrity and Transparency Assessment of Government Agencies: A Tool for Organizational Development

Abstract

This academic article aims to present the meaning and concept of ethics and transparency assessment in government agency operations (ITA) and analyze the advantages and disadvantages of its use by collecting data from academic documents and analyzing the data. The analysis results found that ethics and transparency assessment in government agency operations is a tool used to measure transparency, work efficiency, and service provision of government agencies to the public. The basic concept is based on the framework of good governance. Data is collected from internal stakeholders, external stakeholders, and public information disclosure. The advantages are: 1. It promotes work that adheres to standards, is transparent, and operates in accordance with the specified steps and timeframes strictly. 2. It is valuable for prevention and warning, as well as reflecting the image from the attitudes of personnel and external stakeholders who receive services. The disadvantages are 1. the reliability of the obtained data, 2. the lack of improvement of issues according to the questions, and 3. the obtained data is not used for systematic organizational development.