Development of a Network Device Service Monitoring System: Chaiyaphum Rajabhat University

Abstract

This research article aims to 1) Develop a monitoring system for the service performance of computer network devices. 2) Evaluate the quality of the monitoring system for the service performance of computer network devices, and 3) Assess the efficiency of utilizing the monitoring system for the service performance of computer network devices. This study is a quantitative research, with a sample group consisting of personnel and students with knowledge in computers and computer networks. The sample group was selected using Specific Purposive Sampling, totaling 30participants. The research instruments include the development of a monitoring system for computer network devices, a quality assessment form for the developed monitoring system, and an efficiency evaluation form for utilizing the developed monitoring system. Data collection was conducted by sending a request letter to experts to evaluate the system's efficiency. The developed monitoring system for computer network devices, along with the evaluation forms, was then provided to experts for assessment. The collected data were analyzed using statistical methods, including mean and standard deviation. The results of the study indicate that the quality assessment of the monitoring system was at a high level (= 4.43, S.D. = 0.01), and the efficiency evaluation was also at a high level (= 4.38, S.D. = 0.01). This research involved real-time network status monitoring, allowing for instant status checks of network devices such as servers and network equipment. This enables quick detection and resolution of issues, as well as performance monitoring to improve and optimize network efficiency.