Factors affecting performance of government officials

A case study of Department of Education, Bangkok Metropolitan Administration

Abstract

The objectives of this research were to study 1) factors affecting the efficiency of work performance of government officials, Office of Education, Bangkok and 2) the performance of government officials from the Education Bureau, Bangkok. This research is a quantitative research. The questionnaire was used as a research tool from the sample group which are civil servants of the Office of Education. The statistics used in the data analysis were percentage, frequency, mean, standard deviation, Independent sample (T-test ),One-Way ANOVA and multiple regression analysis. The research found that different personal factors of government officials, namely gender, age, educational level, position/level, age of government service and current salary have no relation with the performance, in accord with the predetermined assumptions. For the 7 organizational factors ,including strategy, organizational structure, operation system, management model, personnel, operational skills and the shared values ​​of the people in the organization affects the overall performance of the government officials in the Office of Education at statistically significant. at the .0.05 level, which is in accordance with the assumptions set. It also found that the overall performance of the government officials is at high level(x =.3.43,.SD.=.0.65) which is not according to the set assumptions. It is good for the office because the government officials are outperforming the goals.