Guidelines for developing administrative and secretarial work of Lopburi Provincial Administrative Organization Personnel

Abstract

The objective of this research is 1) to study the problems of administrative work and secretarial work of Lopburi Provincial Administrative Organization, 2) to find ways to develop administrative work and secretarial work of Lopburi Provincial Administrative Organization personnel. The sample group consisted of 64 administrative officers of Lopburi Provincial Administrative Organization and 9 heads of government agencies, totaling 73 people. The research method used was mixed research, estimation, qualitative, frequency, percentage. The research results found that

1) The problems of the administration and secretarial work of Lopburi Provincial Administrative Organization personnel in each aspect, from most to least, were: preparation of official documents, destruction of official documents, at a high level; and borrowing official documents, preservation of official documents, receipt of official documents, and delivery of official documents, at a moderate level.

2) Guidelines for developing the work of clerical and secretarial work of the personnel of Lopburi Provincial Administrative Organization, divided into 6 areas as follows: 1) Preparing official documents 2) Receiving official documents 3) Sending official documents 4) Preserving official documents 5) Borrowing official documents 6) Destruction of official documents. Training programs should be organized to provide clear and comprehensive knowledge to personnel in the field of document administration, ensuring accurate understanding and uniformity. Official documents should be stored in PDF format or managed through an electronic document system to enhance efficiency in data management. Additionally, an electronic system should be implemented for receiving, sending, and borrowing official documents in a systematic manner. Furthermore, a clear schedule for document disposal should be established and standardized across the organization to ensure consistency and orderly operations.