Organizational Culture Affecting Efficiency of Nakhon Ratchasima Municipality Personnel

Abstract

This study aimed to 1) examine the level of organizational culture among personnel of Nakhon Ratchasima Municipality in Mueang Nakhon Ratchasima District, Nakhon Ratchasima Province 2) evaluate the efficiency of their work performance 3) analyze how organizational culture affects work performance and 4) propose strategies to enhance this efficiency. The sample included 320 participants, comprising government officers, permanent employees, and contractual workers, selected through stratified random sampling. Data were collected using questionnaires and interviews. Quantitative data were analyzed through frequency distribution, percentages, means, and standard deviations, while qualitative data were evaluated via content analysis.

The results showed that 1) the level of organizational culture among Nakhon Ratchasima Municipality personnel was rated high, 2) their overall work performance efficiency was also high, 3) the correlation coefficient (R) between organizational culture and work performance efficiency was 0.675, indicating that organizational culture explained 67.50% of the variance in work performance, with statistical significance at the 0.001 level and 4) strategies for enhancing work performance included providing regular technology training, systematically analyzing workforce allocation, establishing standard task completion timelines, and developing rigorous budget planning with systematic cost analysis.