การปรับตัวเชิงกลยุทธ์ของการบริหารทรัพยากรมนุษย์ในโรงพยาบาลไทย:  กรณีศึกษา การเปลี่ยนผ่านสู่ยุคดิจิทัล

Akekapoch Pattaranuwong; Somboon Chaiprakarn; Tanapon Srisukwatanachai

Authors

Akekapoch Pattaranuwong Student Program in Human Resource Management, Faculty of Management, Shinawatra University, Pathum Thani, Thailand
Somboon Chaiprakarn Student Program in Human Resource Management, Faculty of Management, Shinawatra University, Pathum Thani, Thailand
Tanapon Srisukwatanachai Lecturer Program in Human Resource Management, Faculty of Management, Shinawatra University, Pathum Thani, Thailand

Keywords:

human resource management, strategic adaptation, Thai hospitals, digital transformation

Abstract

This academic article aims to examine the strategic adaptation of human resource management (HRM) in Thai hospitals amid the transition to the digital era. The study adopts a qualitative research approach through documentary analysis, drawing on publicly available and verifiable sources, including national health and digital policy documents, official reports, academic articles, and prior research related to HRM in healthcare organizations and digital transformation. Data analysis was conducted systematically through document selection, thematic categorization, comparative analysis, and conceptual synthesis. The findings reveal that digital transformation has become a critical driving force reshaping HRM practices in Thai hospitals across multiple strategic dimensions. These include competency-based workforce planning with an emphasis on digital capabilities, continuous professional development and lifelong learning to enhance digital skills among healthcare personnel, the adoption of human resource information systems to improve administrative efficiency and decision-making, and the evolving role of organizational leadership in managing and sustaining digital change. The results further indicate that strategic HRM adaptation in hospitals is not limited to technological implementation but also involves organizational culture, leadership commitment, and policy alignment within the national health system. This article discusses both opportunities and challenges associated with strategic HRM adaptation in Thai hospitals and highlights implications for policy and practice. The study offers academic and policy-oriented recommendations to support the development of resilient and digitally responsive HRM systems in Thai hospitals, contributing to the long-term sustainability and effectiveness of the healthcare system in the digital era.

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