Public Services of Ban Bua Subdistrict Municipality,Mueang Buriram District, Buriram Province

Abstract

Research Article: “Public Service Delivery of Ban Bua Subdistrict Municipality, Mueang Buriram District, Buriram Province”This study aims to: 1. Examine the quality level of public service delivery by Ban Bua Subdistrict Municipality, Mueang Buriram District, BuriramProvince. 2. Explore ways to enhance the efficiency of public service delivery by Ban Bua Subdistrict Municipality, Buriram Province.

This research employs a mixed-methods approach, using the concept of participatory management as the research framework. The study area is Ban Bua, Mueang Buriram District, Buriram Province. The population consists of 381 citizens, selected through purposive sampling. Research instruments include questionnaires and interviews. Data analysis was conducted using basic statistics, including frequency, percentage, mean, and standard deviation, as well as descriptive analysis.

1. The overall quality of public service delivery by Ban Bua Subdistrict Municipality, Mueang Buriram District, Buriram Province, was rated at a high level, with a mean score of 3.67.

2. The overall strategies for enhancing the efficiency of public service delivery by Ban Bua Subdistrict Municipality, Buriram Province, were also rated at a high level, with a mean score of 3.47.