Guidelines for increasing the efficiency of personnel performance

A case study of the Office Human Resources Management Office of the Attorney General

Abstract

The purpose of this research is to study 1) patterns and methods for increasing personnel performance efficiency, 2) problems and obstacles in the performance of personnel and 3) guidelines for improving and developing the efficiency of personnel performance in Human Resources Management Office, Office of the Attorney General. This research is qualitative research. Data were collected through documents and structured interviews from 10 key informants. The results of the research found that 1) formats and methods for increasing personnel performance efficiency consists of organizational forms, in which works are divided according to the structure, by dividing work groups into a total of 8 work groups. There are appropriate and clear roles and responsibilities for performing work. Personal style providing personnel to receive training motivation, job rotation, communication to allow personnel to have broader knowledge. Technology model and Information technology systems are introduced and  2) Problems and obstacles in the performance of personnel include lack of promotion and support from executives, personnel lack skills, knowledge and abilities in various fields, lack of information systems and modern technology to support operations. 3) Guidelines for improving and developing the efficiency of personnel performance, including executives must give importance to operations, both supporting supervise operations. Personnel development training should be well planned. Assigning work to match the abilities of personnel and be supportive for the use of technology in work.