The operations of training projects for Labour Inspectors, Department of Labour Protection and Welfare, Ministry of Labour

Abstract

This study employed a qualitative research approach with the objectives of examining operational procedures and processes, identifying problems and obstacles, and proposing solutions and improvements for the implementation of the Labor Inspector Training Program. Data were collected through documentary research and field research using interviews with seven key informants. The findings indicate that the implementation of the Labor Inspector Training Program by the Department of Labour Protection and Welfare, Ministry of Labour, is consistent with Goldstein’s six-step training management process, which includes: (1) training needs analysis at organizational, task, and individual levels; (2) determination of training objectives; (3) selection and design of training courses; (4) development of evaluation criteria; (5) implementation of training according to the established plan; and (6) evaluation of training outcomes. Several operational problems and obstacles were identified: (1) limited budget allocation; (2) diversity among trainees in terms of work experience and differences in operational contexts across regions; and (3) job rotation and the assignment of newly recruited personnel, resulting in discontinuity in knowledge transfer and training. Proposed solutions include: (1) seeking increased budget support; (2) providing trainees with course content and sample orders in advance to allow better preparation prior to training; and (3) increasing practical training sessions and group activities.