Public opinion on the quality of infrastructure services of the Tha Manao Subdistrict Administrative Organization, Chai Badan District, Lop Buri Province

Abstract

          This research aimed to:1. Examine public opinions regarding the quality of infrastructure services provided by the Tha Manao Subdistrict Administrative Organization, Chai Badan District, Lopburi Province; and 2. Compare public opinions on the quality of infrastructure services based on personal factors, namely gender, age, educational level, occupation, and monthly income. The sample group consisted of 358 residents living within the jurisdiction of the Tha Manao Subdistrict Administrative Organization, selected through stratified random sampling. Data were collected using questionnaires and analyzed with descriptive statistics (percentage, mean, and standard deviation) as well as inferential statistics, including the Independent Samples t-test and One-Way ANOVA (F-test), with pairwise comparisons conducted using the Least Significant Difference (LSD) method. The findings revealed that:

          1. Public opinions on the quality of infrastructure services were rated at a high level in three areas: solid waste management, electricity systems, and road construction and maintenance. One area was rated at a moderate level, namely the development of water resources for consumption and household use.

          2. When comparing public opinions by personal factors, it was found that gender, age, educational level, occupation, and monthly income did not significantly affect perceptions of infrastructure services. However, occupation was the only factor that showed statistically significant differences at the 0.05 level in relation to opinions on infrastructure services provided by the Tha Manao Subdistrict Administrative Organization, Chai Badan District, Lopburi Province.