The implementation of the Clean Drinking Water Policy for public service of the Department of Local Administration, Ministry of Interior

Abstract

This study aimed to examine the implementation of the clean drinking water policy for public services, identify problems and obstacles in its execution, and propose practical solutions and recommendations for the Department of Local Administration, Ministry of Interior. A qualitative research design was employed, utilizing both documentary research and in-depth interviews with three key informants, guided by the POSDCoRB framework. The findings revealed that the implementation of the clean drinking water policy was carried out systematically, beginning with a three-year strategic plan that defined objectives and development approaches, along with continuous monitoring and evaluation. Operations were coordinated through working groups at the provincial, departmental, and ministerial levels, enabling effective policy dissemination to local areas. Clear task assignments were established, official documents were used for directives, and both formal and informal communication channels were employed. Reporting followed a top-down bureaucratic system, supported by special-purpose grants allocated to local administrative organizations. However, several obstacles were identified, including inadequate infrastructure, insufficient budget, and limited personnel. To address these challenges, the study suggests enhancing local collaboration, increasing staffing at the local level, strengthening personnel capacity, and developing networks for knowledge exchange, which would improve the overall effectiveness of policy implementation.