Reliability assessment of questionnaires

How to do it right

Abstract

The questionnaires reliability assessment is actually an assessment of the degree of consistency of the measurement. This ensures that a measurement tool used in our research is reliable, leading to the credibility of the collected data and research results. The focus of this article is to criticize the ambiguity of questionnaires reliability assessment methods that appear in many research papers and to suggest how to do it right including how to write an accurate description of the assessment.