Implementation of Civil Rights Protection and Legal Aid Policy

A case study of Office of Songkhla Provincial Public Prosecution on Civil Rights Protection, Legal Aid Legal Execution

Abstract

The purpose of this research was to study the process of implementing rights protection and legal assistance policies for people, policy success and guidelines for developing the implementation of rights protection and legal assistance policies for the people. It was conducted by means of research documents and interviews. Data were collected by in-depth interviews. A semi-structured interview with 7 key informants was used. The results showed that the process of implementing the rights protection and legal assistance policy for the people was an important factor contributing to the success of the policy. From the transformation of policies from the macro level down to the micro level into an action plan with a clear framework and guidelines is an important tool in driving policies to achieve the intent and objectives of the policy in parallel with the development and improvement by adopting the quality management cycle or PDCA to make the policy systematically and sustainably implemented. The policy implementation process consists of factors that affect the success of the policy, namely, factors of policy objectives; setting tasks and assigning tasks in terms of operational standards; performance measurement and evaluation system; and measurement for giving rewards & punishment. An efficient policy implementation process results in the implementation of the policy on protection of rights and legal assistance to the people to successfully implement and achieve the goals set forth in the Fiscal Year 2022 Action Plan, with evaluation results according to the indicators for the level of success are at very good criteria at the level of 5 of all indicators (KPI).