Factors affecting work efficiency of employee’s division of public works in Lopburi Provincial Administrative Organization

Abstract

This study aims to 1) examine the level of internal organizational factors affecting work performance, 2) assess the level of work performance, and 3) analyze the internal organizational factors influencing the work performance of the engineering division staff at the Lopburi Provincial Administrative Organization. A quantitative research methodology was employed, using the 7S framework by Robert Waterman, Tom Peters, and Julien Phillips, along with the organizational performance factors framework by Peterson and Plowman. The sample consisted of 70 staff members from the engineering division, selected using Krejcie and Morgan's sampling table. Data collection was conducted through questionnaires. Data analysis was divided into two parts: descriptive statistics, including frequency, percentage, mean, and standard deviation, and inferential statistics using multiple regression analysis to examine the relationship between internal organizational factors and work performance. The findings revealed that 1) the level of internal organizational factors affecting work performance was at the highest level overall, with organizational structure being the most influential factor, followed by operational systems, shared values, and organizational strategies, respectively; 2) the level of work performance was at the highest level, with work quality being the most significant aspect, followed by work quantity and timeliness; and 3) internal organizational factors did not significantly affect the work performance of the engineering division staff.