Satisfaction with security services in buildings and traffic, Rajabhat Maha Sarakham University

Abstract

          Providing security services within the building and traffic at Maha Sarakham Rajabhat University, Chaloem Phrakiat 72nd Anniversary Building, there are many students and a small number of staff members, and most have their vehicles, whether they are motorcycles, or cars, as a result, the places the university has prepared are not enough to meet the needs. Therefore, the purpose of this research is to study satisfaction with security services within buildings and traffic at Maha Sarakham Rajabhat University. The sample group consisted of 200 Maha Sarakham Rajabhat University personnel. This study used a questionnaire as a tool to collect data. Quantitative data were analyzed using descriptive statistics including frequency, percentage, mean, and standard deviation. The research results found that Overall satisfaction with security services within the building and traffic at Maha Sarakham Rajabhat University is at a low level ( =3.43). When considering each aspect, it was found that the aspect with the highest average was safety ( =3.4509), followed by traffic ( =3.43), and lastly the service aspect ( =3.43)
          New knowledge, demand and additions to service access are continually high and lead to services that may be more feasible with services being provided at the center and in various parts. in university But this need and necessity It is claimed that the main reason for providing services is the main purpose. However, there are limitations to the internal environment of the organization and budgetary constraints that may affect the ability to develop and improve security and traffic services on campus. And in the area of ​​communication, service satisfaction may decrease due to deficiencies in communication between related departments or groups. Make the information or needs of service recipients better.
          Brief summary: Satisfaction with security services within the building and traffic. Maha Sarakham Rajabhat University as a whole is at a low level when considering each aspect. It was found that the area with the highest average was safety. Try coming down to the traffic side. and finally the service aspect.