SIRIBODIN, J. . Techniques: Measuring analyzing and Improving Organizational Performance. Journal of Organizational Management Excellence, [S. l.], v. 2, n. 5, p. 1–14, 2024. Disponível em: https://so16.tci-thaijo.org/index.php/JOME/article/view/1085. Acesso em: 30 apr. 2025.